What to look for in a courier and last-mile delivery provider in Nairobi: pickup coverage, communication, proof of delivery, handling and reliability.
Confirm pickup coverage
For regular business deliveries, ask whether collections can be made from your office, shop, warehouse or supplier location and what areas are covered.
Check shipment visibility
Reliable delivery is easier to manage when you receive meaningful status updates. Ask how tracking information and delivery exceptions are communicated.
Look for proof of delivery
For commercial shipments, proof of delivery can be important for customer service and internal records. Confirm what evidence is provided after handover.
Match the service to the cargo
Documents, parcels, fragile products and commercial cargo may require different handling. Explain your cargo type and packaging requirements before booking.
Consider the complete journey
A strong last-mile partner should fit into the wider logistics chain, from pickup through sorting, transport and final handover.
Need help with your shipment?
Share your origin, destination, cargo type, weight and dimensions with Pandora Sky Logistics and let us help you plan the next step.